Umami Hotel in Puerto Viejo offers a delightful blend of luxury and tranquility that appeals to many guests, evident from its impressive 4.5/5 average rating from 100 reviews. The hotel is praised for its beautiful, well-decorated rooms and peaceful ambiance, with many guests highlighting the comfort of the beds and the lush surroundings. The location is a short walk from the beach and downtown, providing a serene escape while still being close to local attractions. However, some guests reported issues with cleanliness, such as unkempt showers and insufficient housekeeping, which detracted from their overall experience. The breakfast receives mixed reviews; while many enjoyed its quality, others found the options limited. Customer service is generally well-regarded, although there are complaints about the responsiveness of staff during peak times. Overall, guests can expect a charming stay with exceptional design and comfort, though some minor improvements in service and attention to detail could enhance the experience further.
Umami Hotel in Puerto Viejo offers a delightful blend of luxury and tranquility that appeals to many guests, evident from its impressive 4.5/5 average rating from 100 reviews. The hotel is praised for its beautiful, well-decorated rooms and peaceful ambiance, with many guests highlighting the comfort of the beds and the lush surroundings. The location is a short walk from the beach and downtown, providing a serene escape while still being close to local attractions. However, some guests reported issues with cleanliness, such as unkempt showers and insufficient housekeeping, which detracted from their overall experience. The breakfast receives mixed reviews; while many enjoyed its quality, others found the options limited. Customer service is generally well-regarded, although there are complaints about the responsiveness of staff during peak times. Overall, guests can expect a charming stay with exceptional design and comfort, though some minor improvements in service and attention to detail could enhance the experience further.
Umami Hotel in Puerto Viejo offers a delightful blend of luxury and tranquility that appeals to many guests, evident from its impressive 4.5/5 average rating from 100 reviews. The hotel is praised for its beautiful, well-decorated rooms and peaceful ambiance, with many guests highlighting the comfort of the beds and the lush surroundings. The location is a short walk from the beach and downtown, providing a serene escape while still being close to local attractions. However, some guests reported issues with cleanliness, such as unkempt showers and insufficient housekeeping, which detracted from their overall experience. The breakfast receives mixed reviews; while many enjoyed its quality, others found the options limited. Customer service is generally well-regarded, although there are complaints about the responsiveness of staff during peak times. Overall, guests can expect a charming stay with exceptional design and comfort, though some minor improvements in service and attention to detail could enhance the experience further.
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